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Subscription Terms

Last Updated: October 10, 2026

These Subscription Terms govern any recurring billing plan purchased through Lunyb.com, operated by MYTRACKHOLDING LLC, located at MYTRACKHOLDING LLC, 75 Omega Dr, Suite 300, Newark, DE 19713. They also govern one-time Leak Protection Service charges described in Section 3.

1. Subscription Plans & Pricing

Lunyb offers subscription plans billed on a recurring basis at the interval shown at checkout — for example weekly, every 4 weeks, monthly, or every 12 weeks. The price displayed at checkout is the price charged at signup and on each renewal, unless expressly stated otherwise on the checkout page. From time to time we may offer promotional or introductory pricing; where applicable, the exact terms — including the introductory price, the regular recurring price, the billing interval, and the date the regular price takes effect — are clearly displayed on the checkout page and in the consent statement directly above the payment button, and require your express confirmation before purchase. Lunyb does not offer free trials: any purchase, including any promotional offer, is a paid purchase at the price shown at checkout. You can cancel at any time from the subscription page in your account, and you receive an email confirmation after every successful charge. All prices are shown in your local currency and include applicable taxes where required.

2. Recurring Billing Authorization

By subscribing, you authorize MYTRACKHOLDING LLC to charge the payment method you provided on a recurring basis at the interval and price selected during checkout. Charges will continue automatically until you cancel your subscription. You will receive an email confirmation with your subscription details after each successful payment.

By clicking "Pay" or "Confirm Payment", you expressly consent to recurring charges at the selected interval. A record of your consent, including the date, time, amount, and billing frequency, is stored securely. That same checkout acceptance also enrolls you in the Leak Protection Service described in Section 3, unless and until you unenroll as explained there.

3. Leak Protection Service (One-Time Charges)

Lunyb monitors for personal-data leaks and similar exposures related to your account (for example listings or breach material involving your email or other identifiers we associate with your purchase). When a relevant leak or exposure is detected, we may provide assisted removal / listing takedown and related protection work (the "Leak Protection Service").

Enrollment. You enroll in the Leak Protection Service by purchasing a Lunyb subscription or protection plan on lunyb.com and accepting these Subscription Terms (and our Terms of Service) at checkout. Enrollment is part of that website purchase — no separate enrollment form is required beyond completing checkout and accepting the terms shown.

One-time authorization. By enrolling, you authorize MYTRACKHOLDING LLC to charge the payment method on file a one-time fee when we detect a leak or similar exposure and initiate the Leak Protection Service for your account. That fee is separate from your recurring subscription price. It is not a subscription renewal and does not change your plan's renewal date by itself. The amount charged will be stated in the email notice and/or receipt for that charge (amounts may vary by plan and scope of work; typical one-time fees have been up to approximately $29.99 unless a different amount is disclosed for that charge).

Notice & receipts. After a successful one-time Leak Protection Service charge, you will receive an email confirmation describing the amount and the service. You may also receive related transactional messages about the leak or removal status.

Unenrollment (opt-out). You may unenroll from future Leak Protection Service one-time charges at any time by contacting support at contact@lunyb.com and requesting to cancel leak removal / stop further leak-related charges. Once we process that request, we will not place further one-time Leak Protection Service charges on your account. Unenrollment from the Leak Protection Service does not by itself cancel your underlying Lunyb subscription (for example Gold, Metal, or another plan), which continues under Sections 2 and 6 unless you also ask to cancel that subscription. Where appropriate, we may refund a recent one-time Leak Protection Service charge when you request cancellation of that service, consistent with Section 7 (Refund Policy).

If you do not recognize a Leak Protection Service charge, contact us at contact@lunyb.com before filing a dispute with your bank (see Section 10).

4. Billing Descriptor

Lunyb is operated by MYTRACKHOLDING LLC. Our website is lunyb.com. Charges will appear on your bank or card statement as "LUNYB" or "LUNYB.COM". If you do not recognize a charge, please contact us before initiating a dispute with your bank.

5. Pre-Charge Notification

You will receive email confirmation after each successful charge, including the amount charged and your subscription details. For standard plans, we may also send a courtesy notice before a recurring renewal when required by law or card-network rules. For Metal Protection and similar weekly billing plans, renewal timing and amounts are explained in your Day 0 confirmation email and in each post-renewal receipt — we do not send a separate mandatory notice before every weekly renewal cycle.

Metal Protection schedule (when offered at checkout): a one-time tier package on Day 0, then recurring protection renewals on an alternating schedule — typically $19.99 every 7 days, then $9.99 every 15 days, repeating. American Express cards on Metal plans renew yearly at $19.99 instead of the weekly alternating schedule. Exact amounts and dates appear on the checkout page, in your confirmation email, and on each renewal receipt.

6. How to Cancel

You may cancel your subscription at any time by:

Cancellation takes effect at the end of the current billing period. You will retain access to your subscription features until that date. No further charges will be made after cancellation.

7. Refund Policy

You may request a full refund within 14 days of any charge, including one-time Leak Protection Service charges under Section 3. To request a refund, contact us at contact@lunyb.com. Requests made after the 14-day window, or where the service has been actively used beyond a reasonable threshold, are first handled through our support team (troubleshooting, plan adjustment, or account credit) rather than an automatic full refund. Approved refunds are processed to the original payment method within 3-5 business days. A refund of a one-time Leak Protection Service charge, or unenrollment from that service, does not automatically cancel your recurring subscription unless you also request cancellation under Section 6.

8. Price Changes

We reserve the right to change subscription pricing. For ordinary price increases on an existing plan, you will be notified at least 30 days in advance via the email address associated with your account. Continued use of the service after the effective date constitutes acceptance of the new price.

Annual-to-monthly conversion: from time to time we may convert an annual plan to monthly billing at $19.99 per month (or the then-current monthly rate stated in the notice email), charging the first monthly amount instead of another large annual renewal, with the next charge about 30 days later. You will receive an email describing the charge amount, the conversion, and how to cancel before or after the charge. Cancellation after a successful charge remains available under Section 6 (end of the then-current paid period). A refund of the conversion charge does not automatically reverse the monthly conversion. We may also update the recurring price of an existing non-annual plan (for example to $19.99) with notice where required; the next charge on the existing billing date uses the updated price.

9. Payment Failures

If a scheduled payment fails, we may re-attempt the charge over an extended recovery period (typically up to approximately six months for balance-related declines), with attempts spaced out and often aligned to common pay dates. Attempt timing and frequency depend on the reason the payment was declined. You will be notified by email of failed payments, and you can update your payment method or cancel at any time from your profile. If recovery attempts do not succeed, your subscription will be suspended or canceled.

10. Disputes & Chargebacks

If you believe a charge is unauthorized or incorrect, please contact us at contact@lunyb.com before filing a dispute with your bank. We commit to resolving billing issues within 48 hours. Filing a chargeback without contacting us first may result in suspension of your account.

11. Data & Privacy

Your payment information is processed securely by our PCI-compliant payment partners. We do not store your full card details. For more information, please refer to our Privacy Policy.

12. Contact Information

If you have questions about your subscription or need assistance, contact us at:

13. Governing Law

These Subscription Terms are governed by the laws of the State of Delaware, United States.